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shujinko the nut
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 Posted: 12 Aug 2014, 11:00 |
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| Opel Club Cape Town Member |
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Joined: 25 Jan 2010, 09:31
Posts: 1513
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Seems autostyle has a knack of sending you totally different products than what you ordered. The first time i ordered a dropkit and they sent me a totally different kit than what i ordered without even notifying me about the change. Now the second time i ordered a hi/low converter from them and they sent me a totally different product again without any notification. Is this normal practice for them or what? Very dissapointed, Best to go somewhere else before you find yourself buying a toaster and getting a microwave   _________________  "n Man sonne n Opel is n man sonne n Opel" - Nous ek n man sonder OPEL  Current - BlikMetWiele E90 320i aka Kar Ex - Corsa D 1.6T Sport aka Lola Ex - Corsa B 1.6 lite aka Lala
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Corsa Addict
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Posted: 12 Aug 2014, 11:04 |
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Joined: 29 May 2007, 13:54
Posts: 49781
Location: Paarl...ex Durbs
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Strange - def not normal practice
I've ordered lamin-x from them (more than once), a set of Corsa C angel eyes for Jose' and a few other stuff over the years
I've received the correct stuff every time & on time as well
Phone/mail them & complain
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Opel Club Cape Town Member
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shujinko the nut
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Posted: 12 Aug 2014, 11:07 |
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| Opel Club Cape Town Member |
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Joined: 25 Jan 2010, 09:31
Posts: 1513
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I already did
Let's see what happens
_________________ "n Man sonne n Opel is n man sonne n Opel" - Nous ek n man sonder OPEL Current - BlikMetWiele E90 320i aka Kar Ex - Corsa D 1.6T Sport aka Lola Ex - Corsa B 1.6 lite aka Lala
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Mr Lupini
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Posted: 12 Aug 2014, 11:11 |
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| Opel Club Cape Town AFFILIATE |
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Joined: 16 Mar 2007, 09:43
Posts: 32589
Location: Supposedly I am in Cape Town
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AI ,,,SWAK
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'SOFAKENWAT'
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opel!60is
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Posted: 12 Aug 2014, 11:23 |
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| Filter, Exhaust & Branch |
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Joined: 15 Nov 2009, 18:44
Posts: 523
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lokl at " "n Man sonne n Opel is n man sonne n Opel"
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1997 sentra sr20ve
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WezGSI
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Posted: 12 Aug 2014, 11:24 |
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Joined: 15 Mar 2007, 12:46
Posts: 5458
Location: kuilsriver
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Never had a prob with them either..
_________________ Opel Club Cape Town Chairman My Ridez Opel Kadett Superboss  16vS 20 XEToyota Prado 3.4 V6 VXHyundai Getz R Open-filter-box 16 vEx Ridez 2000 Opel Corsa B 1.8 16v  conversion 1991 Opel Cub 1.6i 8v c16ne conversion 
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cyberpuppy
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Posted: 12 Aug 2014, 11:39 |
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| Filter, Exhaust & Branch |
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Joined: 06 Aug 2012, 09:31
Posts: 816
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I ordered a set of chrome letters and they sent me the wrong font, but I ended up liking the ones I got so I didn't care too much. Another time I ordered a set of [GSI] stepsils and got [Corsa] stepsils (just the wording was different). The problem is apparently only when you order stuff that isn't specific to a certain car, e.g. detailing products or universal accessories. Although it's debatable whether lowering kits are "universal".
_________________
2007 Subaru Forester XT
197kW and 380Nm of home-cooked, GTI embarrassing tuning. With a little help from Powerflow
ex:
2005 Coupe 168kW 350Nm From Evo Performance
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Corsa Addict
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Posted: 12 Aug 2014, 11:41 |
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Joined: 29 May 2007, 13:54
Posts: 49781
Location: Paarl...ex Durbs
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Order according to their product code
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Opel Club Cape Town Member
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WezGSI
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Posted: 12 Aug 2014, 11:52 |
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Joined: 15 Mar 2007, 12:46
Posts: 5458
Location: kuilsriver
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Yup, i allways order according to there product code. Ive ordered bumpers, sound components etc. And not once did they screw it up.
_________________ Opel Club Cape Town Chairman My Ridez Opel Kadett Superboss 16vS 20 XEToyota Prado 3.4 V6 VXHyundai Getz R Open-filter-box 16 vEx Ridez 2000 Opel Corsa B 1.8 16v conversion 1991 Opel Cub 1.6i 8v c16ne conversion
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DJ7
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Posted: 12 Aug 2014, 11:57 |
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Joined: 07 Aug 2008, 13:00
Posts: 7799
Location: just cruising...
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Never had a problem.
Bought lots of things from them.
Either I get it on time, or they notify me that they do not have the product but can supply something else. Once I even got something better than I ordered for the same price.
_________________
Current: '05 VW Golf 5 2.0 TDI Sportline
'97 VW Jetta VR6
'83 Datsun 1400 Sunny
Ex: '97 Opel Astra Estate 200i
'00 Opel Corsa GSI 2.0 16v
'96 Opel Astra 200i E 16v
'02 Opel Corsa GSI 1.6
'93 Honda Ballade 160e 16v
'95 Opel Astra 200i E 16v
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shujinko the nut
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Posted: 12 Aug 2014, 12:33 |
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| Opel Club Cape Town Member |
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Joined: 25 Jan 2010, 09:31
Posts: 1513
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DJ7 wrote: Never had a problem.
Bought lots of things from them.
Either I get it on time, or they notify me that they do not have the product but can supply something else. Once I even got something better than I ordered for the same price. That's how its suppose to be but they never notify me of product changes or that they don't have stock They just send me the wrong stuff cyberpuppy wrote: I ordered a set of chrome letters and they sent me the wrong font, but I ended up liking the ones I got so I didn't care too much. Another time I ordered a set of [GSI] stepsils and got [Corsa] stepsils (just the wording was different). The problem is apparently only when you order stuff that isn't specific to a certain car, e.g. detailing products or universal accessories. Although it's debatable whether lowering kits are "universal". With cyberpuppy as well,they should notify him that they don't have gsi stepsils but they do have corsa ones and if he would like them Imagine buying a game from BT Games where there's empty containers in front and when you pay they put the disc in the box...imagine getting home and its not the game you bought...lol ek sal hulle mos gooi met dai disc.Same counts for autostyle Isn't something like this illegal?  _________________ "n Man sonne n Opel is n man sonne n Opel" - Nous ek n man sonder OPEL Current - BlikMetWiele E90 320i aka Kar Ex - Corsa D 1.6T Sport aka Lola Ex - Corsa B 1.6 lite aka Lala
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Corsa Addict
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Posted: 12 Aug 2014, 12:38 |
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Joined: 29 May 2007, 13:54
Posts: 49781
Location: Paarl...ex Durbs
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I think you just fell victim to a lazy shipping clerk
It's not illegal man. They will just say they made a mistake
Insist that they ship it from the DBN branch. Normally, they ship from the JHB branch
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Opel Club Cape Town Member
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cyberpuppy
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Posted: 12 Aug 2014, 14:31 |
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| Filter, Exhaust & Branch |
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Joined: 06 Aug 2012, 09:31
Posts: 816
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shujinko the nut wrote: DJ7 wrote: Never had a problem. cyberpuppy wrote: I ordered a set of chrome letters and they sent me the wrong font, but I ended up liking the ones I got so I didn't care too much. Another time I ordered a set of [GSI] stepsils and got [Corsa] stepsils (just the wording was different). The problem is apparently only when you order stuff that isn't specific to a certain car, e.g. detailing products or universal accessories. Although it's debatable whether lowering kits are "universal". With cyberpuppy as well,they should notify him that they don't have gsi stepsils but they do have corsa ones and if he would like them Imagine buying a game from BT Games where there's empty containers in front and when you pay they put the disc in the box...imagine getting home and its not the game you bought...lol ek sal hulle mos gooi met dai disc.Same counts for autostyle Isn't something like this illegal? LOL this is so funny because I actually bought Lord Of The Rings: The Battle For Middle Earth from BT Games and they put Lord Of The Rings: The War In The North in the case.
_________________
2007 Subaru Forester XT
197kW and 380Nm of home-cooked, GTI embarrassing tuning. With a little help from Powerflow
ex:
2005 Coupe 168kW 350Nm From Evo Performance
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shujinko the nut
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Posted: 12 Aug 2014, 15:00 |
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| Opel Club Cape Town Member |
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Joined: 25 Jan 2010, 09:31
Posts: 1513
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cyberpuppy wrote: shujinko the nut wrote: DJ7 wrote: Never had a problem. cyberpuppy wrote: I ordered a set of chrome letters and they sent me the wrong font, but I ended up liking the ones I got so I didn't care too much. Another time I ordered a set of [GSI] stepsils and got [Corsa] stepsils (just the wording was different). The problem is apparently only when you order stuff that isn't specific to a certain car, e.g. detailing products or universal accessories. Although it's debatable whether lowering kits are "universal". With cyberpuppy as well,they should notify him that they don't have gsi stepsils but they do have corsa ones and if he would like them Imagine buying a game from BT Games where there's empty containers in front and when you pay they put the disc in the box...imagine getting home and its not the game you bought...lol ek sal hulle mos gooi met dai disc.Same counts for autostyle Isn't something like this illegal? LOL this is so funny because I actually bought Lord Of The Rings: The Battle For Middle Earth from BT Games and they put Lord Of The Rings: The War In The North in the case. BOL! _________________ "n Man sonne n Opel is n man sonne n Opel" - Nous ek n man sonder OPEL Current - BlikMetWiele E90 320i aka Kar Ex - Corsa D 1.6T Sport aka Lola Ex - Corsa B 1.6 lite aka Lala
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8 Valves of glory
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Posted: 12 Aug 2014, 16:54 |
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| Cams, ITB's, Headjob, Management |
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Joined: 18 Jul 2008, 12:15
Posts: 3914
Location: Lost
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DJ7 wrote: Never had a problem.
Bought lots of things from them.
Either I get it on time, or they notify me that they do not have the product but can supply something else. Once I even got something better than I ordered for the same price. same thing happened to my brother a few years ago. bought one of their combo's but the amp was out of stock. was replaced with a better amp. they called him and notified him before hand, asked if he wants to cancel order and waited for his approval.
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Current: 98 Ballade 180i
EX: Monza CD16V
Ex: GSI Boss 8 valve
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DJ7
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Posted: 12 Aug 2014, 17:11 |
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Joined: 07 Aug 2008, 13:00
Posts: 7799
Location: just cruising...
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8 Valves of glory wrote: DJ7 wrote: Never had a problem.
Bought lots of things from them.
Either I get it on time, or they notify me that they do not have the product but can supply something else. Once I even got something better than I ordered for the same price. same thing happened to my brother a few years ago. bought one of their combo's but the amp was out of stock. was replaced with a better amp. they called him and notified him before hand, asked if he wants to cancel order and waited for his approval. That is always the process they follow with me too.
_________________
Current: '05 VW Golf 5 2.0 TDI Sportline
'97 VW Jetta VR6
'83 Datsun 1400 Sunny
Ex: '97 Opel Astra Estate 200i
'00 Opel Corsa GSI 2.0 16v
'96 Opel Astra 200i E 16v
'02 Opel Corsa GSI 1.6
'93 Honda Ballade 160e 16v
'95 Opel Astra 200i E 16v
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shujinko the nut
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Posted: 13 Aug 2014, 08:50 |
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| Opel Club Cape Town Member |
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Joined: 25 Jan 2010, 09:31
Posts: 1513
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Now why do i get %$* service?
anyways i check this link they gave me where i can see the progress of my complaint and i see it has been closed and put on low priority. Not even an email or anything
So i opened it again and put it on high priority lol.
_________________ "n Man sonne n Opel is n man sonne n Opel" - Nous ek n man sonder OPEL Current - BlikMetWiele E90 320i aka Kar Ex - Corsa D 1.6T Sport aka Lola Ex - Corsa B 1.6 lite aka Lala
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shujinko the nut
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Posted: 14 Aug 2014, 16:14 |
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| Opel Club Cape Town Member |
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Joined: 25 Jan 2010, 09:31
Posts: 1513
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So...Tilly from autostyle called me Great bra,explained to me what happened,he tried to get me the item i ordered but no luck He even went as far as to explain the differences in the 2 products I told him its all good,all i wanted was customer service,a call or email to explain whats going on He will even send me a gift for all the troubles  He told me its best to email him directly at despatch@autostyle.co.za for info and you can even order straight from him Great Customer service from him So "Faith in Autostyle restored"  _________________ "n Man sonne n Opel is n man sonne n Opel" - Nous ek n man sonder OPEL Current - BlikMetWiele E90 320i aka Kar Ex - Corsa D 1.6T Sport aka Lola Ex - Corsa B 1.6 lite aka Lala
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DJ7
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Posted: 14 Aug 2014, 17:05 |
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Joined: 07 Aug 2008, 13:00
Posts: 7799
Location: just cruising...
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shujinko the nut wrote: So...Tilly from autostyle called me Great bra,explained to me what happened,he tried to get me the item i ordered but no luck He even went as far as to explain the differences in the 2 products I told him its all good,all i wanted was customer service,a call or email to explain whats going on He will even send me a gift for all the troubles He told me its best to email him directly at despatch@autostyle.co.za for info and you can even order straight from him Great Customer service from him So "Faith in Autostyle restored" I always deal with Tilly.
_________________
Current: '05 VW Golf 5 2.0 TDI Sportline
'97 VW Jetta VR6
'83 Datsun 1400 Sunny
Ex: '97 Opel Astra Estate 200i
'00 Opel Corsa GSI 2.0 16v
'96 Opel Astra 200i E 16v
'02 Opel Corsa GSI 1.6
'93 Honda Ballade 160e 16v
'95 Opel Astra 200i E 16v
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Jay-C
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Posted: 22 Aug 2014, 16:12 |
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| Filter, Exhaust, Branch & Chip |
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Joined: 26 Oct 2011, 10:04
Posts: 1106
Location: Athlone
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I had the same thing with them, i ordered 1 thing but got something different....It was just a sticker so wasn't really worried about it lol
_________________ Current2008 Opel Corsa C UTE 1.4i 2x Pioneer Champion Series 10" DVC's 1x XTC 5000watt Monoblock 123db 2000 Opel Corsa B 1.4i EX1997 VW Citi Golf (1.6i Polo Conversion) 1991 VW Citi Golf 1.3  
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