http://careers.peopleclick.eu.com/caree ... Code=en-us Business Description Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. Are you keen to join Santam's team of high performers? View available vacancies and apply online.
Position Description Santam’s Adjustment Services department has a position available for a Mobile Non-Motor Adjuster based in Cape Town.
Key Responsibilities The Mobile Non-Motor Adjuster will physically assess merit and quantum of all non-motor damage. (May be allocated to specialise in specific service e.g. fire, building etc.) To negotiate and settle claims with the client within the delegated threshold related to Santam's financial risk.
Minimum Requirements QUALIFICATIONS AND EXPERIENCE
Matric or equivalent
Insurance related qualification
3-5years Adjustment Services experience
Non-motor assessing experience
Must be computer literate
Valid driver’s license code EB (08)
SKILLS
Ability to work under pressure
Good communication skills (verbal & written)
Reasoning skills
Negotiation skills
Conflict resolution
KNOWLEDGE
Product Knowledge
Competencies
Client-focused service orientation
Obtaining and analysing information
Logical reasoning
Learning orientation
Relationship management
Building rapport and empathy
Self-management and initiative
Self-assertiveness
Integrity
Verbal expression and questioning