| Opel Club Cape Town https://opelclubforum.co.za/ | |
| SIM: Receptionist https://opelclubforum.co.za/viewtopic.php?f=54&t=25613 |
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| Author: | Klonkie [ 29 Aug 2013, 09:19 ] |
| Post subject: | SIM: Receptionist |
http://careers.peopleclick.eu.com/caree ... Code=en-us Position Description Key Responsibilities Reception Effective operating of the tasks required to deliver professional service at the Reception Desk Effective preparing and managing of the tasks required to deliver well prepared Meeting rooms for internal and external meetings Ensuring that any infringement to the safety and security of visitors (and their equipment) in the building is reported to the Line/Building Manager immediately Ensuring that the Security staff is well trained in all aspects of the rendering of the Reception Desk/Meeting room services Operating/Managing the switchboard and directing it to the appropriate person Greets and directs visitors as appropriate and regulates visitor traffic. Register guests in a professional, efficient and thorough manner. Interacts with visitors and clients in a non-abrasive manner, enunciates clearly and projects a pleasant voice and personality, being tactful and courteous Reconciling and preparing of the Courier Services’ account Managing the dispatching and receiving of correspondence, packages and other documents Reconciling and preparing the Courier Service’s account to enable the Line Manager to authorise payment Solving any problems with the appropriate persons with the relevant courier company regarding the account Switchboard Effective operating, managing and updating of all relevant tasks/reports related to the Switchboard Supplying of all required reports from the relevant telephone management systems on request Allocating of new extensions and cancelling of extension of staff when terminating their service with the company Updating of the telephone director/list on a monthly basis Supplying the monthly reports to the finance department to enable them to reconcile the telephone accounts Canteen System Effective operating, managing and updating of all relevant tasks/reports related to the canteen system Supplying of all required reports from the relevant canteen system on request Minimum Requirements Matric At least 3 years' experience as a Receptionist in an asset management environment or in the general financial services’ environment. Competencies Technical Competencies: Excellent client interaction skills Excellent interpersonal and communication skills as well as a professional telephone manner Ability to speak English and Afrikaans fluently Computer literate in MS Office Demonstration of living the company’s values – being transparent, passionate and innovative. Behavioral Competencies: Exceptional Team Player Ability to maintain a professional and calm demeanour at all times Ability to multitask and prioritize on a daily and moment-to-moment basis Confident, mature and responsible Being professional, polite, friendly and courteous Meticulous attention to detail and excellent co-ordination skills Thrives in a high pressured environment Able to work independently |
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